Terms and Conditions

Terms & Conditions

Welcome to A Walk in the Woods. By accessing or using this website, you agree to the following terms and conditions. Please read them carefully before making a purchase or interacting with our site.

Use of This Website

This website is intended for personal, non-commercial use. By using this site, you agree not to misuse its content, attempt to interfere with its functionality, or engage in any activity that could harm the brand, its operations, or other users.

We reserve the right to update, modify, or discontinue any part of the website at any time without notice.

Product Representation

We make every effort to present our products as accurately as possible, including descriptions, imagery, and fragrance profiles. However, due to the handcrafted nature of our candles, slight variations in color, appearance, or finish may occur.

Fragrance perception is subjective, and individual scent experiences may vary.

Orders & Payment

By placing an order, you agree that all information provided is accurate and complete. Orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product availability issues.

All prices are listed in U.S. dollars and are subject to change without notice.

Shipping

Shipping times are estimates and may vary based on location, carrier delays, or seasonal demand. Once an order has been shipped, A Walk in the Woods is not responsible for delays caused by the shipping carrier.

Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrect addresses provided at checkout.

Returns & Refunds

All sales are final. We do not accept returns, exchanges, or offer refunds.

If your order arrives damaged or incorrect, please contact us within 3 days of delivery so we can review and address the issue appropriately.

Intellectual Property

All content on this website—including text, images, branding, product names, and design elements—is the property of A Walk in the Woods and may not be copied, reproduced, or used without written permission.

Limitation of Liability

A Walk in the Woods shall not be held liable for any damages resulting from the use or misuse of our products or website. By purchasing and using our products, you agree to use them responsibly and in accordance with standard safety practices.

Privacy

Your privacy matters to us. Any personal information collected through this website is used solely for order processing, communication, and improving your experience. We do not sell or share your personal information with third parties beyond what is necessary to fulfill your order.

Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website following any changes constitutes acceptance of those updates.

Contact

For any questions regarding these Terms & Conditions, please contact us through the website.