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Faq
How long do your candles burn?
Our candles are designed for a clean, even burn that allows you to fully experience each fragrance. Burn time varies by size, with our 10oz candles typically lasting 40–50 hours and our 16oz candles offering approximately 70–80 hours when burned as directed.
What makes your candles different?
Each piece is thoughtfully crafted to create more than just a scent—it’s an atmosphere. From carefully layered fragrance profiles to a focus on burn quality and presentation, every detail is considered to deliver a consistent, elevated experience.
How strong are the fragrances?
Our candles are designed to be present without overwhelming the space. The scent will gently fill a room, creating a noticeable yet balanced ambiance that evolves as the candle burns.
Are your candles handmade?
Yes. Each candle is hand-poured with attention to detail, which means slight variations in appearance may occur. These subtle differences are part of what makes each piece unique.
How should I care for my candle?
For the best experience, allow the wax to melt evenly across the surface during each burn. Keep the wick trimmed to about 1/4 inch before lighting, and avoid burning for extended periods beyond recommended times to preserve the integrity of the candle.
Do you accept returns or exchanges?
All sales are final. Due to the nature of our products, we do not accept returns or exchanges. If your order arrives damaged or incorrect, please contact us within 3 days so we can review and resolve the issue.
How long does shipping take?
Orders are processed promptly and typically ship within a few business days. Delivery times may vary depending on your location and the shipping carrier.
Can I send a candle as a gift?
Absolutely. Our candles are designed to feel personal and intentional, making them a meaningful gift. If you’re sending directly to someone, simply enter their shipping information at checkout.
